Privacy statement
How we handle your personal data.
Who we are
De Kastanjefabriek, Haaksbergseweg 16, 7151 AS Eibergen, is responsible for the processing of personal data as described in this statement. Questions? Email receptie@kastanjefabriek.nl.
What data we process
We process the data you provide to us when making a reservation or booking, such as your name, contact details, stay or reservation details and payment details. In addition, our reservation and booking partners (Dish and Mews) collect data in accordance with their own privacy policies.
What we use data for
To process and confirm your reservation or booking, to provide our hospitality, for invoicing, and, only with your consent, to send news or offers.
Retention period
We do not keep your data for longer than is necessary for the stated purposes or than is required by law.
Your rights
You have the right to access, correct or have your data deleted. To do so, please contact receptie@kastanjefabriek.nl.
Cookies
Our website uses functional cookies and cookies from embedded services (such as the booking module and the map) to make the site work properly.
Statistics
Only if you give your consent in the cookie notice do we use Google Analytics to see how our website is visited. Your IP address is anonymised in the process. You can change your choice at any time via Cookies at the bottom of every page.
Making a complaint
If you are not satisfied with how we handle your data, please let us know first. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Last updated: 2026. Questions about this statement? Email receptie@kastanjefabriek.nl.